thredUP Reviews

Definitely NOT Unless you want to sell a lot of clothes for less than a dollar an item. Better off just donating.

by Zoey - November 25, 2019

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Seriously, don't waste your time. The payout per item is unbelievably small. They must be making a mint, you can see what they've sold your item for, and they truly give you pennies in the dollar. I didn't do this to make a fortune; I actually thought it would be fun to watch. But it is only irritating and disappointing. Also, I sent 4 bags of clothing, and they never processed one of them. It still shows that it is waiting to be processed. Don't bother with this, it isn't as great as it seems.

by Avery Reid - August 31, 2019

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Don't sell to them. Right now they have a pair of designer shoes listed that came from me. They are selling them for $40 and I'm expected to make less than a dollar from that sale! They literally take your clothes from you, profit from them and you make nothing. You're better off using a brick-and-mortar consigner to make some money or selling on Ebay. Heck you'd make more having a yard sale. I will never sell to them again. They also conveniently decide not to list items at their discretion and you will never see them again. I wonder if those items just get pocketed by their staff. Very shady operation. I think payouts used to be better and that's why you still see some positive reviews. SELLERS BEWARE

by Arlene783 - June 29, 2019

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Don't do it. Take the clothes to a consignment store and make a few bucks. If you send them here you'll get nothing. It's a scam.

by Caroline F. - November 10, 2015

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I had a good experience. My first bag is lost from the post office, still trying to track that down. The second time I got $17.00 and two of my purses on consignment. I thought it was easy and had good results. If my handbags sell it will be definately worth it.

by Claudia W. - November 10, 2015

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Donate to Goodwill and take the tax credit because this place will NOT help you. Go to a local consignment shop sell on Offer Up. I; ve had great luck on it

by Sylvia957 - November 10, 2015

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I've had the same experience this year as all of you. My high end designer items have "disappeared" (toddler True Religion jeans) and I am assuming they made it to the "open market" for resale. I've been using ThredUp for 3 years now to consign and this is the first year I've ever had issues. I have filed my complaints and suggest you all file a complaint with the Better Business Bureau also!

by Krin J. - November 09, 2015

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I have also reported them to the BBB! This company is not morally sound...

by Welch - November 06, 2015

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I hear a lot of negative remarks about thredup, but interestingly enough I have always done better with them than Twice who basically stole a bag of clothes from me. I have sent in five bags, 4 of which since they changed their payout. I have made roughly $150 per bag upfront and usually $250 once consignment items sell. Admittedly I send in designer stuff-BCBG, French Connection, Splendid, etc. and honestly I feel lk it's worth more than what the per item cost of the payout is BUT I'm too busy/lazy for eBay and poshmark and have yet to feel totally ripped off by this company. And for what it's worth I always pay for the bag return fee as they suggest if you are sending in high end items. My one complaint is how long they take to acknowledge receipt of bag, and then to process and pay you.

by Mae555 - November 02, 2015

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I would guess it averages 15%. For instance brand new leather booties, ankle boots, Seychelles brand, that they are selling for about $30 or more and I am going to get $3.60. Whoopie.

by Aubrey Fernandez - May 21, 2019

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Use EBay, offerup, etc or have a garage sale. Give to family member or a nonprofit group for orphans to battered women in your local area in person so you know they got it. Threadup showed 10% on 1st screen went in further says 5%. Then like me you send kids new with/without tags maybe a couple gently used Nike to Carters even Disney brands... big bag 50+. After a month you get notified that they are finally processing your bag. Bam we accepted 4-5only out of over 50! So those items with tags. On many poof! The Nike gone no show on payout. 3 Carters 2Disney only accepted. Rest with tags poof gone. They let you know you now have $1-$3 do you want to purchase something with this? If yes $6.99 shipping plus item cost later your big bag only payed tax rest is out of your pocket.If NO want to cash out your $1-3 is cut in half.If it's now not enough to get a Visa card or PayPal transfer ($1 required or more of course your total is under that after that half cut) which means your 5% payout on only 4- 5accepted items is now 2.5%. If you now have to push bank transfer which cuts your total in half again so 1.25% but every card to account routing number you enter is not accepted so now you walk away with $0. You then tell the BBB sit here with the rest of us after failed customer service attempts plus them noticing a problem but not wanting to fix customer issues at all just comments on your post to save face but their lying as you write the issue here with us. You see your unacceptable items as they would put it listed same day as others you know it's yours because it wasn't a dime a dozen item with tags how many people sent a size 4 Nike shirt black with green letters tags attached? Yeah it's obvious. You look more see more items steaming mad. Rest was 80% new items so you notice folks getting the rescue boxes inbox new items even with tags! Yeah ummm really really you think you now know where the rest of it went. You started out by sending a bag to get credit to buy yourself a new dress maybe a nice shirt for your kid. Now your on eBay spending money to buy yourself y kids clothes cause you don't dare ever give another dime to Threadup! Pretty much that's the low down of course family to friends who knew you sent a bag excited like ask over y over about it... you have to be ashamed you sent your stuff to be hoodwinked say I made $0 it wouldn't let me cashout the 52c I made. They erase the app from their cell ask why you didn't watch the YouTube seller 2018-2019 reviews that are bad... you have to admit you believed the snake oil sales man since I'm older woman I get the do you need a nursing home early look! Like I was on a phone giving out my IRS stuff to fake IRS people. Now everything you mention trying you get a different reaction from family than you used to like your credibility is down to zero. Feels terrible you know you were robbed so delete app and don't speak up for awhile because you have to win your family's trust in your Scrooples back. Yup that's all of it in a bit she'll you end up with 0% back

by Pauline645 - March 25, 2019

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Wendy do not send your items to these people I am going to screen shot what I sent and what they plan to pay and none of my stuff was listed as sold until I said cancel my bag and send, me my items back that next day everything was pending or sold. How ironic. It will not allow me to post pictures.

by Scott279 - September 12, 2018

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I am a customer. Well i TRIED to be a customer. Placed an order 2 weeks ago. It has not arrived and their complete lack of customer service is appalling. I have a tracking number that doesn't exist and the "Customer service" Reps, I use that term loosely because there is absolutely no service, can't or won't locate the item I paid for. Now I have to go through my bank and charge back. This was my first and last purchase with these losers.

by Lena681 - February 07, 2019

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Hate to be the bearer of bad news but there will never be a class action lawsuit or any meaningful case against the thieves at thredUP. Their pig CEO from Harvard made sure of it. By simply visiting or interacting on the website you agree that the only legal redress for disputes is through arbitration. YUP - Forced arbitration! The injustice is stifling. He and people like him are a disease. I know he is laughing at us... all the way to the bank. I do believe somehow someday he will get whats coming to him... cancer would be appropriate.

by Addison755 - July 18, 2018

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Count me in. Wish i had found this review site, or even thought about reading reviews before sending them a full bag of brand new and once-worn clothes. Some of the items i sent in are not even recorded. Where did they go?

by Henry - August 10, 2017

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